Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

1. Introduction

granite-treasury ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website granite-treasury.com or use our services.

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

2. Information We Collect

We collect several types of information from and about users of our website and services:

Personal Information

• Name and contact information (email address, mailing address)
• Employment status and history
• Household composition and family details
• Financial information relevant to benefit eligibility
• Medical or disability information (when relevant to applications)
• Government identification numbers (when required for applications)

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver the services you request
• To assess your eligibility for social benefit programs
• To prepare and submit applications on your behalf
• To communicate with you about your requests and our services
• To improve our website and service offerings
• To comply with legal obligations
• To protect against fraud and unauthorized access

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Government Agencies: When submitting applications or appeals on your behalf
• Service Providers: With trusted third parties who assist us in operating our website or conducting our business, under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, privacy, safety, property, or that of others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Portability: Request a copy of your information in a structured format
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

granite-treasury
Level 14, 367 Collins Street
Melbourne VIC 3000, Australia
Email: [email protected]

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